Only 20 short days I am back online again!
Thank you Telecom, now quick someone call the Italian better business bureau and tell them we have this years winner!
(If you are noticing a note of irritation about my NON existent internet situation, it’s mainly because I have spent every waking moment when I am not unpacking boxes and soothing small children who want to go back to the ‘other Milano’ trying to speak to someone to try to get my phone line fixed without any result.)
This morning I went into the little espresso bar just below my new apartment and had a good rant about the whole thing when the owner tells me that 20 days is nothing. He had to wait for 6 months for internet. ‘Wow’. I say. ‘That is long.’
Then I tell him ‘in America this would never happen.’ And this could be a total lie because I have no freaking idea how long it even takes to hook up a light bulb in America anymore.
Anyway I think about all of this and it occurs to me that the owner of my coffee bar must be a bit of moron to wait 6 months before doing anything about it, and this irritates me even more because it means I am reduced to talking about my choice of phone companies with a moron.
I go upstairs to my apartment and try calling Telecom again (from my cell phone.)
I try polite but firm this time – also because I have already tried begging, pleading, being very nice and very very angry and gotten nowhere.
(I have also spoken to supervisors and call centers throughout Italy, as well as being hung up on by a Ukrainian operator because of a serious lack in communication.)
The operator that takes my call tells me that Telecom has done all the necessary tests on my phone line, and everything seems to be working fine. The file has been closed.
I pick up my home phone and there is no dial tone and I cannot call out.
Before I smash same phone on the ground and start jumping up and down on it in a very un-Graceful fashion, I open my laptop and there it is ..
My Firefox window starts up..YES!!!