Mondays are my days to get my hair blow dried by Sara, the hairstylist who runs the Salon in my gym. She is not my real hair dresser, but for just 10 euro I can flippity flop out of the women’s dressing room with clean wet hair and she will dry it. The catch is you have to buy a packet of 10 and immediately fix all of your appointments. Sounds perfect.
The first few times I go I’m a little taken aback by Sara. It’s not so much her black blue hair and her heavy black tattooed eyebrows, or even the black mascara and eyeliner running in a smudge all together over her eyelids. Nor is it the 15 earrings going up her ear lobes and tattoos peeking out from every angle of her round frame. The thing is, and I don’t actually know how to say this, so I’ll just say it, the thing is – Sara is really not that nice of a person.
On my 5th appointment with Sara she tells me that I am far too thin, that thin people look old. I smile and I’m grateful that I only 5 more appointments with her.
That’s when my sister-in-law gives me another card with 10 more appointments for my birthday. Bringing my total up to 15.
15 more times that I have to deal with Attila the Hun.
This morning like every Monday, I go to see Attila. I walk in, no Attila. I look at the clock – 11am exactly, the time of my appointment. I wait 5 minutes then go to look for her happy little face. I ask the guy at the towel desk ‘have you seen Sara?’
‘No’ he says, ‘try the coffee-room, she ‘s always there.’ I peek my head around the corner into the coffee-room and find her talking to a colleague in front of the coffee machine. ‘oh there you are’ I say with the best smile I can muster. Attila doesn’t budge and gives me a look of death. Now I’m starting to wonder if I made a mistake, maybe today is not Monday, maybe Attila is not Attila, but a long-lost sister of Norman Bates.
‘Do I have my appointment today?’ I ask. She replies with ‘Sto prendendo un caffe’ which is ‘ I’m having a coffee’ and here I’m a bit confused, is that a ‘yes, today is your appointment but I’m having a coffee at the moment’ or is that a ‘no, and that’s why I’m so smugly ignoring you and having a coffee.’
I’m totally starting to lose my patience with Attila and even though I’m sure she could beat me to a pulp blind folded using just her pinky finger, I say ‘Scusami Sara, mi potevi chiamare se volevi che venivo più tardi.’ (which translates to: you should have called me if you wanted me to come later)
And with that she rolls her eyes, lets out an exasperated sigh and stomps past me, yelling back to her colleague to get her coffee.
One thing is poor customer service, but this is just too much..
I count to 10 and slowly follow Attila into her salon. I take a big breath and say ‘maybe it’s better we do another day, you seem a bit nervous today.’
She smiles and says ‘not at all..I love my job.’
Then she finishes drying my hair and says ‘See you next week…